Administrative Operations Associate

Provides specialized and comprehensive administrative support to the Occupational Therapy (OT), Physical Therapy (PT), and Speech-Language Pathology (SLP) Departments at the Munroe-Meyer Institute (MMI). This position assists in the planning, coordination, administration, and oversight of daily departmental operations to ensure efficient and effective service delivery. Serving as a key liaison, this role facilitates communication and collaboration between the OT, PT, and SLP departments and internal and external partners, including MMI, UNMC, Omaha Public Schools, Scottish Rite, Madonna Alliance, Nebraska Medicine, and affiliated medical professionals. Responsibilities include coordinating day-to-day administrative functions; maintaining departmental budgets, reports, and records; assisting with departmental and interdepartmental projects. The position also supports clinical operations by ensuring all clinical providers are appropriately licensed and credentialed, maintaining compliance with clinical practice standards, and assisting with financial reconciliation and billing review. Additionally, monitors the use of EPIC to promote efficient and cost-effective clinical documentation and ensures authorizations and referrals are managed to maximize reimbursement for services provided.