What You Will DoManages office and/or front desk activitiesFacilitates department operationsOrganizes, monitors and maintains the purchasing practices for the departmentCoordinates and implements new processes and proceduresManages, maintains billing for the departmentResponsible for prioritizing, preparing, proofreading and distribution confidential correspondence in a timely mannerSchedule group meetings and conferences in a timely and correct manner. Schedule and manage the Managers calendar.Act as liaison between the manager and the contracted agency and other vendors (if applicable).Additional ResponsibilitiesPerforms other duties as plies with all policies and standards.For specific duties and responsibilities, refer to documentation provided by the department during orientation.Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.Qualifications:EducationHigh School Equivalent / GED (Required) College education (Preferred) Work Experience2+ years Medical office experience (Required) and Office management and front office experience. (Required) Knowledge, Skills, & Abilities Knowledgeable regarding insurance coverage and billing. (Required proficiency) Supervisory experience. (Preferred proficiency) Medical record management. (Required proficiency) Ability to multi task (Required proficiency) Expert customer service skills. (Required proficiency) Negotiation and people management skills. (Required proficiency) Independent decision-maker, self-initiative. (Required proficiency) Ability to work in hectic, fast paced environment. (Required proficiency) Strong oral and written communication skills. (Required proficiency) Ability to cope with stressful situations and adjust to varying workloads. (Required proficiency) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10%
