Recreation Services Aide (Holton Career & Resource Center)
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Recreation Services Aide (Holton Career & Resource Center)
Salary
$16.65 - $18.74 Hourly
Location
Durham, NC
Job Type
PT w/o benefits (Less than 20 hours per wk)
Job Number
25-05483
Department
Parks and Recreation
Opening Date
06/13/2025
Closing Date
6/27/:00 AM Eastern
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at Durham Parks and Recreation () is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity.
Hourly Rate: $16.65
V arious shifts: Monday-Friday 4:00pm-9:00pm
Saturdays 8:30am-2:00pm Position provides routine clerical and customer service work for a recreation facility or program. Incumbent greets clients and visitors, provides information and assistance, enters accurate information into a recreation software system, handles fee payments, completing program registrations, facility reservations, and performs a variety of administrative support tasks using computer software and office machines. Employees must be responsible, flexible, able to multi-task and be service and detail oriented. Work involves responsibility for a front desk or a similarly public facing position in direct contact with customers, as well as varying hours including evenings and weekends.
Duties/Responsibilities
- Prepares the facility for daily operations and for closing.
- Greets customers in a welcoming and professional manner.
- Provides information and assistance to customers and potential customers regarding all recreation programs, parks, and facilities.
- Answers and routes phone calls, provides requested information and directs customers to appropriate resources and staff members.
- Enters accurate information into Active.Net software system such as new user accounts, program registrations, fee payments, and updates to existing entries.
- Becomes thoroughly familiar with department programs, schedules, and services by studying marketing materials and other distributed information.
- Maintains familiarity with the department website as well as web-based registration systems and administrative forms to properly assist customers with their use.
- Seeks clarity and asks questions when needed to obtain a thorough understanding of department programs, policies, special offers, etc.
- Accepts and documents payments, handles cash, balances a cash drawer, and completes financial reports and deposits at end of assigned shift.
- Observes safe working practices, keeps storage areas in a safe condition.
- Reports unauthorized individuals and any other potential security problems.
- Performs drafting, copying, collating, and filing of documents.
- Prepares reports, maintains data in spreadsheets and keeps basic records such as visitor logs and inventories.
- Maintains the front desk area and other assigned areas, performs basic cleaning and tidying, restocks flyers, maintains information boards, and addresses other needs as they arise.
- Always maintains a professional appearance and demeanor.
KNOWLEDGE OF:
-Professional ethics.
-Basic office procedures and practices.
SKILL IN:
- Interacting and communicating with the public.
- Enforcing compliance with rules and regulations.
- Working independently and exercising discretion.
- Learning and adapting to new situations.
- Leadership and using good judgment.
- Establishing and maintaining effective working relationships.
- Professional verbal and written communication.
- Attending to multiple tasks simultaneously.
- Accurate data entry.
- Report writing and record keeping.
- Responsible money handling.
- Performing basic mathematics.
- Typing and computer skills
Minimum Qualifications & Experience
- High School Diploma or equivalent (GED, HiSet, TASC).
- One (1) year of experience in recreation or a service-oriented job setting that involved handling money.
Additional Preferred Skills
- Cash handling experience.
- Experience providing service to customers.
- Experience using a computer to enter information into records.
01
Where did you first hear about this opportunity?
- City of Durham Website
- Walk in
- Job fair
- Employee referral
- Professional organization Please list the organization in "other" box below
- Internet posting Please list the specific web site in the "other" box below
- Craig's List
- Facebook
- LinkedIn
- GlassDoor
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- Employment Security Commission
- Magazine/Newspaper
- Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
- Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
- High School Diploma or Equivalent (GED, HiSET, TASC)
- Associates Degree
- Bachelor's Degree
- Master's Degree
- PhD or Juris Doctorate
04
How many years of experience do you have in recreation or a service-oriented job setting that involved handling money?
- No related experience
- Less than 1 year of experience
- 1 year but less than 3 years
- 3 years but less than 5 years
- 5 or more years
05
Do you have experience providing service to customers?
06
Do you have experience using a computer to enter information into records?
07
Do you have cash handling experience?
Required Question
